Shopping Online
- Where do I enter my promotion code?
- What payment methods can I use to pay for my order?
- When will I be charged?
- Can I amend my order?
- Can I cancel my order?
- I have forgotten my password, what do I do?
- Do I need an account to shop online?
- How do I change my account details?
- How will I know my order is being processed?
- How do I pay via Klarna?
- I want an item that’s sold out, can I still purchase it?
- I cant find an item on your website, why is this?
- Do you offer gift wrapping and gift receipts?
- What does 'pre order' mean?
- Is VAT included in the prices I can see online?
- Can I have my order delivered to a BFPO address?
- Can I be removed from your e-mailing list?
- What is your cookie policy?