Returns can take up to 10 working days to be processed.
Once your return is actioned we will send you a returns confirmation email and your refund will be processed at that point. You can expect to see the refund in your account within 72 hours from then.
We ask that you retain your proof of postage from the post office until you have received confirmation of the return being processed.
You will receive a full refund of the price paid for the products, but you will not receive a refund of the original delivery charges or cost of returning the products to us (unless the products were faulty).
If you have purchased products as part of an offer or discount, the amount refunded will be adjusted accordingly to reflect any failure to meet the original requirements for the offer or discount as a result of returning the product.