Can I cancel my order? If you wish to cancel you order please contact Customer Service. To find out how to cancel your order under the distance selling regulations please click here to see our terms and conditions. Was this article helpful? Yes No 0 out of 1 found this helpful Need more help? Related articles Can I amend my order? How can I return an item? Can I use a promotion code after I have placed my order? What are my delivery options? How long will it take to process my Joules refund?